The present Terms and Conditions apply to the purchase of wines and goods via

www.toroblanco.cz. The Terms and Conditions provide a definition and specification of the rights

and responsibilities of the seller (the operator) and the buyer (the customer).The e-shop is operated

by Kurum s.r.o., ID No.: 27867315, with registered office at Italská 1205/10, Prague 2, Postcode:

120 00, entered in the Commercial Register maintained by the Municipal Court in Prague, Section

C, insert 122790. All products sold on the Toro Blanco website are sold subject to these terms and

conditions. The Customer should ensure that they have read them thoroughly prior to purchasing

any products.

Purchase Agreement

Electronic orders will only be deemed valid if all the required information and details are

completed.

Price

The prices listed in the toroblanco.cz e-shop are final, including VAT and valid as of the order date.

The operator may vary the prices of their products at any time without prior notice.

Payment

◦cash in the store of Toro Blanco by KURUM s.r.o. (Kolinská 1666/19, Praha 3 – Vinohrady) from

Monday to Friday 9.00h- 20.00h.

◦Internet banking

Delivery

The goods will be delivered to the address specified by the buyer in the order form.

A delivery fee which covers the costs of sending the customer's order by courier will be included in

the total price at the time of purchase. We usually delivery the goods within 3 days after order

confirmation counted weekdays, not weekends and holidays. Usual delivery times are from 9am to

5pm on weekdays. Seller can not affect the exact delivery time. Prior to delivery of goods, the seller

contacts the customer and delivery date will be agreed by both parties. 

• Delivery is free on orders over 2 500 CZK in the Czech Republic.

• Orders under 2 500 CZK: 160 CZK packing and delivery.

Complaints

All complains shall be raised immediately after the buyer detects defective goods, via e-mail at

gp@toroblanco.cz or via the customer helpline on +420 731759512. Goods where unsatisfactory

quality is claimed may only be replaced or returned if provided in the original packaging. Regarding

the wines at least 2/3 of the bottle must be full and with the original stopper.

Withdrawal from Purchase Agreement (Returning of Goods)

The buyer (consumer) may withdraw from the purchase agreement in writing within 14 days

following the acceptance of the delivered goods. In a written withdrawal from the purchase

agreement, the buyer (consumer) shall indicate the first name, last name and the order date; the

notice of withdrawal shall be sent to the seller.

Should the buyer (consumer) withdraw from a purchase agreement, the buyer (consumer) shall

return all goods, undamaged and with the original purchase receipt. The buyer (consumer) is

obliged to deliver the goods to the seller. Upon the fulfilment of these conditions, the buyer

(consumer) will be refunded the purchase price for the goods.

Use of Customers Information

The Customers use of this website will generate certain information that will be recorded

electronically by Toro Blanco. Toro Blanco by KURUM s.r.o. will also record the Customer's

contact details and any related personal details that the Customer supplies. The Customer

acknowledges that Toro Blanco' employees may use the information identified in the previous

clause for purposes connected with the supply of services to the Customer. Such services include

administration of the Customer's order or account on the website and keeping the Customer up to

date with new offers at Toro Blanco. Toro Blanco agrees not to disclose any of the Customer's

personal information without the Customer's consent. The Customer may at any time request that

Toro Blanco remove their details from the database.

Ilegal Use

All material on this Site is protected by copyright, and the Site's design, text and graphics (including

photographs) and their selection and arrangement belong to Kurum s.r.o. Any use of any of this

material or any reproduction of the Site's content is strictly prohibited.